Four E & Company — Privacy Policy

Four E & Company LLC ("Four E," "we," "us") respects your privacy. This policy explains what information we collect through www.foureandcompany.com, how we use it, and the choices you have.

Four E is a business strategy and operations consultancy based in Apex, North Carolina. By using this website or booking our services, you agree to the practices described here.

Information we collect

We collect only what we need to respond to you and serve you well.

Information you give us. When you contact us, book a session, complete an intake form or questionnaire, sign a contract, or make a purchase, we may collect:

  • Your name, email address, phone number, and mailing address

  • Your business name, role, website, and social media handles

  • Details you share about your business, team, operations, and goals

  • Billing information needed to process payment

  • Messages, recordings, and files you share with us during an engagement

Information collected automatically. When you visit the site, our website platform may collect your IP address, browser and device type, pages viewed, referring site, and the date and time of your visit.

How we use your information

We use your information to:

  • Respond to inquiries and schedule sessions

  • Deliver our consulting services, including session summaries, recordings, and follow-up support

  • Send contracts, invoices, and payment receipts

  • Send occasional updates or resources, if you've opted in

  • Improve our website and services

  • Meet our legal, tax, and accounting obligations

We do not sell your personal information. We do not share it with anyone for their own marketing.

Client confidentiality. What you share about your business during an engagement stays between us. We never use your business details in testimonials, case studies, or marketing without your written permission.

Third-party services

We rely on a small set of trusted providers to run our business. Each handles your information under its own privacy policy.

Squarespace - Hosts our website and online store

squarespace.com/privacy

HoneyBook - Contact forms, scheduling, contracts, invoices, and payments

honeybook.com/privacy

Video conferencing and messaging tools (such as Zoom and Voxer) - Host sessions and between-session support - Each provider's own policy

Workspace tools (such as Notion or ClickUp) - Shared client workspaces during coaching engagements - Each provider's own policy

Instagram and Pinterest - Social links on our site - Each platform's own policy

When you click a link to another site, that site's privacy practices apply, not ours.

Cookies and analytics

Our website uses cookies — small files stored in your browser — to keep the site working, remember your cart, and understand how visitors use the site. Squarespace provides these cookies and basic visitor analytics.

You can block or delete cookies in your browser settings. Some parts of the site, like the cart and checkout, may not work properly without them.

Sharing, retention, and security

When we share. We share your information only with the providers listed above, to deliver our services, or when the law requires it. If Four E is ever sold or reorganized, client records may transfer to the new owner under this same policy.

How long we keep it. We keep client records for as long as we work together and for up to seven years afterward, to meet tax and business record requirements. You can ask us to delete information we no longer need sooner.

How we protect it. We use reputable, secure platforms and limit access to the people who need it. No online system is perfectly secure, but we take reasonable steps to protect what you share with us.

Your choices

You can ask us at any time to:

  • See the personal information we hold about you

  • Correct anything that's inaccurate

  • Delete your information, unless we need to keep it for legal or tax reasons

  • Stop sending you marketing emails — or just click "unsubscribe" in any email

We'll respond within 30 days. Depending on where you live, your state or country may give you additional privacy rights; we'll honor those too.

Children

Our services are for business owners. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy as our business or the law changes. The date at the top shows when it was last revised.

Contact us

Questions or requests? Reach out anytime.

Four E & Company LLC Apex, North Carolina and foureandcompany@gmail.com